Moving to Hong Kong: 10 Things You Should Have on Your Checklist

Whether you're moving for work, study, or other reasons, settling into a new city can be both challenging and rewarding. Hong Kong, with its unique skyline, busy streets, and rich cultural heritage, is certainly one of a kind and it can sometimes get overwhelming, especially if you don’t know where to start.

Here's a 10 Step Checklist on Moving to Hong Kong to kick you off on your journey.

1. Get a Local Phone Number

When moving to a new city, securing a local SIM card is essential in this day and age. Having a local phone number in Hong Kong is essential for accessing various services and ensuring smooth integration into daily life. You’ll need this for a lot of the other items on this checklist so make sure you prioritize this early.

You can buy a prepaid SIM card at Hong Kong International Airport from telecom shops. This is convenient if you want to get connected immediately upon arrival. SIM cards also are available at 7-Eleven and Circle K stores, which are widely distributed throughout the city.

In Hong Kong, SIM card registration is mandatory. You will need to provide identification, such as your passport, to register your SIM card. Follow the instructions provided with your SIM card to register and activate it. This usually involves inserting the SIM card into your phone and following the on-screen prompts or dialing a specific number.

Check out our post on Getting the Right SIM Card in HK for more info!

2. Get an Octopus Card

What on earth is an Octopus Card you might ask? An Octopus card is a contactless stored value card widely used in Hong Kong for making electronic payments. Initially launched for public transport payments, the Octopus card has since expanded its usage to various sectors, making it an essential tool for everyday life in Hong Kong

Public Transportation: The Octopus card is accepted on all forms of public transport, including the MTR (Mass Transit Railway), buses, minibuses, trams, ferries, and the Airport Express. It simplifies your commute by allowing you to tap and go without the need for cash or tickets

Convenience: The card can be used at over 170,000 acceptance points across Hong Kong, including convenience stores, supermarkets, restaurants, cafes, vending machines, and even some government services. This makes it incredibly convenient for small-value transactions.

You can purchase an Octopus card at the airport upon arrival. Look for the Octopus card counters or convenience stores like 7-Eleven and Circle K. These stores are widely distributed throughout Hong Kong and offer Octopus cards for sale. You can also top up your card at these locations.

3. Make an Appointment for Your HKID

Now that you have the tools to move around and stay connect, it’s time to make an appointment to get your Hong Kong ID Card. All new arrivals who are permitted to stay in Hong Kong for more than 180 days must apply for an HKID within 30 days of their arrival.

You can easily make an appointment via:

Online Booking: Visit the GovHK website to make an appointment for your HKID application.
Phone Booking: Alternatively, you can call the Immigration Department at 2598 0888 to book an appointment.

Ensure you have the necessary documents ready for your application:

Passport: Your valid passport with the visa or entry permit.
Proof of Address: A document showing your Hong Kong address, such as a utility bill or rental agreement.
Other Supporting Documents: Any additional documents required based on your visa type or specific circumstances.

If you don't have proof of address yet, you can still apply for your HKID. The Immigration Department understands that new arrivals might not have all documents immediately. If you're staying in a hotel or temporary accommodation, you can use the address of your current stay. Some hotels provide a letter confirming your stay, which can serve as proof of address. Alternatively, when you visit the Registration of Persons Office, explain your situation to the immigration officer. They may provide guidance on acceptable alternatives or temporary solutions.

On the day of your appointment, visit the designated Registration of Persons Office. You will need to bring all the required documents and complete the application process in person. During your visit, you will:

Submit Documents: Provide the necessary documents to the immigration officer.
Photo and Fingerprints: Have your photo taken and fingerprints recorded.
Form Submission: Fill out and submit the application form

The processing time for an identity card application is usually 7 working days, and you’ll be notified when your HKID is ready for collection.

4. Open a Hong Kong Bank Account

Opening a bank account in Hong Kong is pretty straightforward. Before you visit the bank, make sure you have the necessary documents:

Identification Proof: If you’re still waiting for your HKID, you can typically apply for a bank account in Hong Kong with the temporary HKID document that the Registration of Persons Office will issue upon your HKID application. Many banks in Hong Kong accept a temporary HKID as valid identification for opening a bank account. You should also bring your passport as additional proof of identification.
Proof of Address: Recent utility bill, bank statement, or correspondence from government authorities, issued within the last 3 months.
Additional Documents: Employment information, explanation of the purpose of account opening, and source of wealth and funds.

You can visit a branch near you with or without an appointment - although be mindful of waiting times especially in busier areas and at busier times in the day.

Pro tip: set up the mobile app for your bank once you get your account. Some banks will have their staff help you with the process, so this is a great time to ask questions if you have any.

5. Register for FPS or PayMe

The Faster Payment System (FPS) in Hong Kong is a payment platform allowing users to make instant payments and transfers in Hong Kong dollars (HKD) and Renminbi (RMB) across different banks and e-wallets. Most major banks in Hong Kong, such as HSBC, Standard Chartered, and Bank of China, support FPS. To set it up:

Log in to your bank's mobile app or online banking platform.
Look for the option to register for FPS. This is usually found under the "Pay and Transfer" or "Payments" section of the app.
Select a Proxy ID to receive money. You can use your mobile number, email address, FPS Identifier, or Hong Kong ID number.
Choose the bank account you want to link to your Proxy ID for receiving payments.
Verify your identify and complete registration.

Using FPS you can make payments using various identifiers, such as mobile phone numbers, email addresses, or FPS IDs, without needing the recipient's bank account details. This makes it super easy to transfer payments to friends and family whose contacts you’ll already have.

You’ll also be able to generate and scan QR codes for easy and secure payments. This will come in handy when you start receiving regular bills, like utilities, which typically provide the QR code for easy payment directly on the invoice. Some small businesses and services will also accept FPS transfers instead of cash.

PayMe is also a useful tool for instant transfers and has become a popular payment solution in Hong Kong, with millions of users enjoying its convenience and security for everyday transactions. The app offers a simple and intuitive interface for managing transactions. PayMe is accepted at thousands of outlets across Hong Kong, including restaurants, retailers, and online stores.

The PayMe app is is available on iOS and Android. Users can link their PayMe account to a credit card or local bank account for easy top-ups and withdrawals.

6. Add Your Cards to Your Mobile Wallet

In a fast paced city like Hong Kong, staying organized and efficient is more important than ever. One simple yet highly effective way to achieve this is by adding your cards to digital wallets like Apple Wallet and Google Wallet.

Gone are the days of rummaging through your wallet to find the right card. By storing your credit, debit, and even Octopus cards in one place, digital wallets provide easy access to all your cards. With just a few taps on your smartphone, you can quickly find and use the card you need, whether you're making a purchase, earning loyalty points, or accessing membership benefits.

Contactless payments are not only convenient but also more hygienic, especially in today's health-conscious environment. You can simply tap your smartphone at contactless terminals to make payments, eliminating the need to handle cash or physical cards.

Best of all, you’ll be able to connect your cards seamlessly with various other services, enhancing their convenience. You can use these wallets for in-app and online purchases, as well as in physical stores. This will come in handy when using apps like Uber and Foodpanda when you settle into your day-to-day.

See our article on How to Add Your Octopus Card to Apple Wallet for more info!

7. Find an Apartment to Rent

Apartment hunting in Hong Kong can be both exciting and challenging due to the city's unique real estate landscape.

Hong Kong's rental market is highly competitive, driven by both local and international demand. Apartments tend to change hands quickly, so it's essential to act fast when you find a place you like. The city is known for its high rental prices, making it one of the most expensive cities to live in. It's important to establish a clear budget that includes not only rent but also utilities, management fees, and other costs such as internet and transportation. Apartments in Hong Kong are generally smaller compared to those in other cities. It's common to find compact living spaces, so be prepared to prioritize your needs and make the most of the available space.

When setting off on your search, remember to consider:

Setting a Budget

Before you start your search, establish a clear budget that includes rent, utilities, management fees, and other costs. Be realistic about what you can afford, as rental prices in Hong Kong can be steep. Remember that additional costs can include and

Choose the Right Neighborhood

Hong Kong is divided into several districts, each with its own character and amenities. Popular areas for expats include Central, Sheung Wan, Causeway Bay, Tsim Sha Tsui, and Discovery Bay. Research neighborhoods based on your lifestyle, proximity to work, and budget.

Engage a Real Estate Agent or Use Online Property Platforms

Working with a good real estate agent can simplify your search and make the whole process a lot smoother. Some agents will have access to exclusive listings, and can negotiate on your behalf. You can reach out to an agency online, or you might even notice their offices in the neighborhood you’re looking to rent in.

Online property listing platforms like Spacious and OKAY.com are valuable resources for finding apartments. These platforms allow you to search, filter, and browse listings based on your preferences.

You can also use Facebook Marketplace and add yourself to Facebook groups where real estate agents and individual home owners will list apartments for rent. If you’re lucky, you might be able to negotiate your rental agreement directly with the landlord and avoid paying an agents fee (although make sure you read through the contract to understand the terms and conditions, and these agreements won’t always be standardized).

8. Set Up Utilities

This a crucial step when moving into a new home. Here's a quick guide to help you get started with electricity, water, and gas services.

Electricity

Hong Kong has two main electricity providers: CLP Power and Hongkong Electric. The provider you choose depends on your location.

CLP Power: Serves Kowloon, New Territories, and the Outlying Islands.
- Apply Online: You can apply for electricity service online through the CLP website. You'll need your identification document (e.g., Hong Kong ID card or passport) and a copy of your tenancy agreement or sale and purchase agreement.
- CLP ONE App: Download the CLP ONE App to manage your account and submit your application.
Hongkong Electric: Serves Hong Kong Island and Lamma Island.
- Apply Online: Visit the Hongkong Electric website to apply for electricity service. Similar to CLP, you'll need your identification document and tenancy agreement or sale and purchase agreement.

Water

The Water Supplies Department (WSD) is responsible for water services in Hong Kong.

Apply Online: You can apply for water service online through the WSD website. You'll need to provide your identification document and tenancy agreement or sale and purchase agreement.
By Email: Alternatively, you can submit your application by sending an email directly to wsdinfo@wsd.gov.hk

Gas

Towngas is the primary provider of gas services in Hong Kong.

Apply Online: Visit the Towngas website to apply for gas service. You'll need your identification document and tenancy agreement.
Schedule Appointments: you will need to schedule an appointment with a Towngas technician to check the meter and turn on the gas in your new home. It's a good idea to schedule installation or activation appointments in advance to avoid delays.

Tip: Most utility providers offer online account management, allowing you to view bills, make payments, and manage your services conveniently.

9. Set Up Home Internet

You’ve moved into your apartment! Time to set up your wifi.

Hong Kong has several Internet Service Providers (ISP) offering various broadband plans. Before selecting a plan, check if the ISP provides service to your building. You can do this by visiting the ISP’s website or contacting their customer service.

Select a broadband plan that suits your needs. Consider factors such as speed, data limits, and contract length. Some ISPs offer bundled packages that include TV and phone services.

Once you’ve chosen a plan, schedule an installation appointment with the ISP. A technician will visit your home to set up the necessary equipment, such as a modem and router. Make sure to check that the internet is working while the technician is there so you can work out any issues on the spot.

10. Celebrate! You've Completed Your Moving to Hong Kong Checklist

Congratulations on successfully moving to Hong Kong! Settling into a new city is a significant achievement, and there's no better way to celebrate than by embracing the vibrant culture and unique experiences that Hong Kong has to offer.

Treat yourself to a culinary adventure. Hong Kong is renowned for its diverse and delectable cuisine, from traditional dim sum to international dishes at trendy rooftop restaurants.

Treat yourself to a pint or glass of wine in Hong Kong’s trendy SoHo and Lang Kwai Fong district. You’ve earned it!

Embrace the energy and excitement of Hong Kong as you mark the beginning of this new chapter in your life!